Jo-Ann has over 20 years of diverse experience in the insurance industry working with families and business owners to provide customized solutions for a variety of needs.
Providing exceptional customer service is Jo-Ann’s passion and she enjoys specializing in the implementation of employee benefit plans and assisting employers and employees with navigating the landscape of group benefits.
She provides customer support on the group benefits side, ensuring clients receive prompt assistance and resolution to their inquiries. Additionally, she offers personalized advisory services to smaller clients, guiding them through the intricacies of their benefits packages and helping them make informed decisions.